Skip to content
Visiting or new to Scottsdale? Start here
Scottsdale.tips
Citizen planning program The public institutions 1964–1982 No longer operating The city's citizen committees that planned the Civic Center, the airport and the greenbelt

STEP, the Scottsdale Town Enrichment Program: How a Boomtown Handed Its Planning to Its Residents, 1964–1982

In November 1964 Scottsdale invited its residents to plan the city. Seven citizen committees handed the council a $14.6 million program ten weeks later, and later rounds argued out height limits, freeways, the greenbelt and the clearing of the barrio. It ran, on and off, until 1982.

Illustration for Scottsdale Town Enrichment Program (STEP): the city's citizen committees that planned the civic center, the airport and the greenbelt

The 30-second version

  • STEP began in November 1964; seven committees reported to the council on January 20, 1965 with a three-year, $14,605,570 capital program.
  • The program's own report credits it with the 1967 charter revision, the first general plan, the Civic Center, the airport, parks and street lighting.
  • A 1969–70 round of more than two hundred residents recommended a 60-foot height limit, no freeways, the Erickson Plan for Indian Bend Wash and federal redevelopment money for the barrio and Vista del Camino.
  • Later rounds included the 1971–72 Brookings seminars and forums on signs (1973), legislation and transportation (1974) and aging (1975); the last known report is from 1982.

The gap it was created to fill

In 1964 Scottsdale was growing by thousands of people a year with a two-year-old charter government, a one-man planning department and residents who disagreed about whether it needed paved streets at all. The program's own report remembered a city 'becoming like most other cities, unruly, unplanned, and undisciplined in growth.' The alternative was to leave the capital program to the council and staff, as most cities did.

Founded

1964 – 1982

Founded by

The mayor and city council, City Manager Richard Malcolm, Planning Director George Fretz

Legal shape

A program of the City of Scottsdale: committees of residents invited and appointed by the council, with city staff assigned to each committee. It had no charter, officers or budget of its own.

Where

Met in city buildings; the 1964 kickoff was in the municipal building beside the Little Red Schoolhouse, and a 1973 forum at the Safari Hotel.

Mission since founding

Adapted

Changed in response to real changes in need, with the people it serves in the room.

How it began

Designed

Founded to a plan; the charter and the practice started out matching.

Why it matters

Most of what made Scottsdale look like Scottsdale by 1975, the Civic Center, the airport, the first parks, the greenbelt, the low skyline and the absence of freeways, went through a room of residents first. The Scottsdale Town Enrichment Program, STEP, was the city’s way of asking them. It began in November 1964, when the city was growing by thousands of people a year and its government was two years old, and it ran in rounds until 1982.

It was also selective. The committees that recommended clearing the old barrio and moving the Yaqui families out of Indian Bend Wash did not, as far as their published rosters show, include anyone from those neighborhoods.

Where to find it today

Nowhere as an institution. Its reports sit in the city’s online general plan library, and the 1960s politics chapter shows how its arguments played out.

How it started

Who thought of it is disputed: the city’s 2012 historic context credits City Manager Richard Malcolm, Joan Fudala credits Planning Director George Fretz along with Malcolm and Mayors John Woudenberg and Bill Clayton, and the program’s own report says “the Mayor and City Council conceived the idea.” The month is not in dispute. “During November of 1964,” the 1969 report says, the city sought “citizen voluntary support in designing, projecting, planning, and implementing programs that would enhance the booming growth of Scottsdale.”

The report remembers the mood frankly: “The community spirit was anything but unified. Some older residents thought such things as paved streets and street lighting were unnecessary frills. Newcomers felt that they were necessities.” Seven committees met for ten weeks, and on January 20, 1965 presented the council with “capital improvements that would cost $14,605,570 to be accomplished in three fiscal years. Most of those improvements, it should be quickly added, were accomplished in the time allotted.”

The decisions that locked it in

The first round produced a capital program, and the city built it: a civic center after a second bond vote in 1966, an airport in 1967, parks and street lighting. The committee habit stuck. A college committee chaired by Paul Messinger lobbied the county for a campus from 1966, by his account. The 1969 report credits the program with “the revised City Charter,” the six amendments voters approved on November 7, 1967.

The second round, launched at a public meeting on September 30, 1969, was about policy. More than two hundred residents in six committees, each with a council member attached, met into April 1970. They asked the council to strike high-rise zoning and cap big shopping centers at 60 feet; warned that “Massive 8-lane elevated, depressed, or surface freeways may be envisioned dissecting the City of Scottsdale”; recommended “That the Erickson Plan be adopted” for Indian Bend Wash; and urged federal Neighborhood Development money for the blocks west of the Civic Center and for Vista del Camino as “an immediate, effective, and lasting solution.” The council adopted the 60-foot limit in November 1970 and took up the rest through the decade.

What it set out to do, and what it became

The later rounds were forums more than committees. Seminars with the Brookings Institution in 1971 and 1972 were published as Alternate Futures for the City of Scottsdale, with an essay in which Mayor Bud Tims credited “STEP in 1965” and the seminars with “seven intensive years in critical self-study.” A forum at the Safari Hotel on September 25, 1973 worked out how to carry out the charter amendments voters had approved that April, beginning with the removal of nonconforming signs (“We are not discussing whether or not to amortize but how to amortize signs”), the work that led to the city’s defeat in the sign fight. Forums on state legislation and on transportation followed in 1974, and a Dialogue on Aging in 1975. The last known report is from 1982.

Who the record leaves out

The 1969 community development committee, chaired by Councilman Robert Jones, included a former councilman and Billie Gentry, later a councilwoman. It recommended clearing two neighborhoods: the blocks west of the Civic Center, part of the old barrio, and Vista del Camino, home to Yaqui families displaced by flooding. No one identifiable as a resident of either sat on it, and the report records no testimony from them. The barrio and Yaqui families pages tell their side as far as it survives.

Who paid for it at the start, and what they got

The city paid for the staff time and printing. A 1975 forum on aging was funded by a National Endowment for the Humanities grant, by its own report, and the 1971–72 seminars were run with the Brookings Institution.

The decisions that locked it in

Each one could have gone another way. What was chosen, what was on the table instead, and what the choice made permanent.

  1. 01 1964

    The city asked residents, in seven committees, what to build, and promised to act on the answers

    Held in place by Habit

    Instead, it could have
    A capital program written by the council and its new planning director alone
    What it locked in
    A $14,605,570 three-year program delivered on January 20, 1965, most of it built on time by the program's own account, and a habit of citizen committees the council kept returning to
  2. 02 1969

    A second, larger round took up long-range policy rather than projects: height, freeways, redevelopment and the wash

    Held in place by Relationships

    Instead, it could have
    Repeating the 1964 exercise as a capital wish list
    What it locked in
    Recommendations to strike high-rise zoning, keep freeways out, adopt the Erickson Plan for Indian Bend Wash and seek federal redevelopment money, most of which the council took up in the 1970s
  3. 03 1973

    Forums turned to carrying out the charter amendments voters had just passed, beginning with how to remove nonconforming signs

    Held in place by Law & contracts

    Instead, it could have
    Leaving the implementing ordinances to staff
    What it locked in
    The sign findings that became Ordinance 823 in 1974, which the Arizona Supreme Court voided in 1978

What it set out to do, and what it does

Mission since founding: Adapted. Changed in response to real changes in need, with the people it serves in the room.

Then

"Citizen voluntary support in designing, projecting, planning, and implementing programs that would enhance the booming growth of Scottsdale" (STEP report, 1969–70).

Now

Ended. Its last known report is from 1982. The city's appointed boards and the public process for its general plan carry on the work of asking residents what the city should build.

The people behind it

Founders, the long servers, and the names that recur. Linked names have their own profile.

  • Richard Malcolm City manager; credited by the city's historic context with proposing the program 1964–1965
  • George Fretz Planning director; staff to the 1969 community development committee 1963–1970
  • C. W. "Bill" Clayton Mayor when the first committees reported 1964–1965
  • B. L. "Bud" Tims Mayor during the 1969 round and the Brookings seminars 1966–1974
  • Robert L. Jones Councilman; chaired the 1969 community development committee 1969–1970
  • William Jenkins Councilman; chaired the 1969 transportation committee 1969–1970
  • Paul Messinger Chaired the STEP college committee that lobbied for Scottsdale Community College 1966–1968
  • Billie Gentry Member of the college committee and the 1969 community development committee; later a councilwoman 1966–1970

Where it has been

Its homes, oldest first. Where the place has a guide on this site, the name links to it.

  1. 1964 – today

    Municipal building, beside the Little Red Schoolhouse (the 1964 kickoff)

  2. 1973 – today

    Safari Hotel (the September 25, 1973 forum)

    4611 N. Scottsdale Road

Connected guides on this site

The people on its boards, the places it built or runs, and the rules it works under.

Its decades 1960s1970s1980s

Scottsdale Town Enrichment Program (STEP) by the numbers

November 1964

Began

7

First committees

$14,605,570

First capital program

200+

1969–70 participants

The timeline

  1. 1964

    In November the city invites residents to plan; about a hundred attend the kickoff, by Joan Fudala's account. Seven committees form: public works, public utilities, public safety, parks and beautification, a civic center, libraries and museums, and the airport.

  2. 1965

    On January 20 the committees present a $14,605,570 three-year capital program to the council.

  3. 1966–67

    STEP's airport, civic center and college committees press their projects; the program's report credits it with the revised charter of November 1967 and the general plan of July 1967.

  4. 1969–70

    A public meeting on September 30, 1969 launches a long-range round in six areas; committees meet into April 1970.

  5. 1971–72

    Brookings Institution seminars, published as Alternate Futures for the City of Scottsdale.

  6. 1973

    A September 25 forum at the Safari Hotel takes up carrying out the April charter amendments, beginning with sign removal.

  7. 1974

    Forums on legislative issues (January 8) and transportation (June 11).

  8. 1975

    A September 25 Dialogue on Aging.

  9. 1981–82

    A final round; the last known report is dated 1982.

Questions people actually ask

What was STEP in Scottsdale?

The Scottsdale Town Enrichment Program, a city program that put residents on committees to study what the city needed and recommend what to build. It began in November 1964 and met in rounds into the early 1980s.

What did STEP accomplish?

Its first committees recommended a $14.6 million capital program in January 1965, and the program's 1969 report credits it with the revised charter, the first general plan, the Civic Center, the airport, parks and street lighting. The 1969–70 round recommended the 60-foot height limit the council adopted in 1970, the Erickson Plan that became the Indian Bend Wash Greenbelt and federal redevelopment of the barrio.

Who started STEP?

The sources disagree. The city's historic context credits City Manager Richard Malcolm; Joan Fudala credits Planning Director George Fretz with Malcolm and Mayors John Woudenberg and Bill Clayton; the program's own 1969 report says 'the Mayor and City Council conceived the idea.'

The record, and its holes

Where the facts come from, and what we looked for and could not find. A missing record is a finding, not an apology.

What we couldn’t find

  • Who first proposed the program: the city's historic context credits City Manager Richard Malcolm, Joan Fudala credits Planning Director George Fretz with Malcolm and Mayors Woudenberg and Clayton, and the program's 1969 report credits 'the Mayor and City Council.'
  • The full rosters of the 1964 committees and how members were chosen; the 1969 report lists its own committees but not the first ones.
  • How many residents took part in 1964: about a hundred at the kickoff by Fudala's account, about 300 in the city's context.
  • Why the program ended after 1982, and whether it was ever formally dissolved.
  • Who was not in the room. No committee member is identifiable as Mexican American or Yaqui, though the 1969 community development committee recommended clearing their neighborhoods. Happened off the books

Sources

Vernacular & LexiconThe General PlanThe WashCouncil-manager governmentThe GreenbeltCivic Center MallCharter city and home rule

Facts checked: October 22, 2026 • Written by • Written from the organization’s own records, the press and the archives; boards, budgets and names change. Corrections are welcome.